We offer you a hassle-free ordering process.

1. Browse our site for the latest collections and trendiest items.
2. When you have found your favorites, click the Add to Cart Button.
3. Once you have added all that you love, click on the Basket Icon in the top right corner.
4. Click on the checkout button.
5. Fill out the details for your information and the shipping address then press continue.
6. Pick your preferred payment method and fill out required details.
7. Click Complete your order! Great, Your order has been placed!
8. All Done just relax while we prepare your order.

Guest Checkout shopping is available for customers who don't wish to register an account. However, registering with us will help you be informed of the latest offers & promotions, easy return, tracking, and will speed up the ordering process.

You can add and remove products freely from your basket before completing your order by clicking the (X) sign. After the order has been completed, you can contact our Customer Care Center, and if your order status is not shipped yet, you can add or remove items.

Your Basket is where all the items you love are held ready for purchase. A subtotal is available, as well as a total breakdown of cost. You can also apply the desired promo coupon code there as well.

Items will remain in your basket as long as they are in stock. If an item is out of stock, it will automatically be removed. You can add it back once the item is back in stock or replace it with another item of your choice.

Once you have applied a valid coupon code, the discounted amount will reflect in the total breakdown in your basket.

To cancel an order, please follow these steps:

1. Contact our customer service as soon as possible after placing the order.
2. Provide your order details and reason for cancellation.
3. We will do our best to accommodate your request if the order has not been shipped.
4. If the order has already been shipped, you may initiate a return following our return policy.

Our return policy allows you to return items within [number of days] days of receiving your order. Please follow these steps for returns:

1. Contact our customer service to initiate the return process.
2. Once your return is approved, you will receive instructions on how to return the item.
3. Ensure the item is in its original condition with all tags attached.
4. Ship the item back to us using a trackable shipping method.
5. Upon receiving the returned item, we will process your refund or exchange.

We want to make your shopping experience seamless. Here are the payment methods we accept:

• Paypal
• G-Pay
• Shop Pay
• Credit Card
• Debit Card
• American Express

Yes, we take the security of your payment information seriously. Our website uses secure encryption technology to protect your credit card and personal information during the checkout process. Additionally, we do not store your payment details after the transaction is complete.

Unfortunately, once an order is placed, you cannot modify the payment method. If you have concerns or need assistance, please contact our customer service as soon as possible.

Absolutely! We strive to provide all the necessary information to help you make informed purchasing decisions. Size charts are available for clothing and footwear, and detailed dimensions are listed for other products. If you cannot find the specific information you need, feel free to reach out to our customer support team via chat or email. We're happy to assist!

We recommend carefully reviewing the product information, especially size charts and dimensions, before placing your order. If you're unsure about something, don't hesitate to contact us. Our team is available to answer your questions and help you choose the perfect item.

If you're unable to find the information you need on our website, please don't hesitate to contact us. We're happy to provide you with any additional details or answer any questions you may have. You can reach our customer support team via chat, email, or phone.

Yes, we stand behind the quality of our products and offer warranties and guarantees depending on the item. You can find specific warranty information on the product page or by contacting our customer support team.

The delivery time differs based on the products purchased, the country of delivery, and the shipping company. You can find the Estimated Delivery Time at "Orders" on the website. We deliver all your orders by Express Shipping.

Important! Customs policies, forces of nature, strikes, and so on are excluded from the stated delivery time. Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Customs duty may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.

All orders are dispatched within 24 hours.

If your order includes the supply product(s), the dispatching time varies based on the supplying time. You can check the estimated time of delivery from the "Orders" section on the website.

We are offering shipping with UPS. The shipping fee varies based on the shipping country and the quantity of items ordered. You can check the shipping fee at the check-out page.

Important! Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Customs duty may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.

You can track your order status in 3 different ways:

• You can track your order with the tracking code provided by e-mail.
• You can also locate your tracking information in your Sudaneses.com account. After logging in to your account, click on your username then select ‘’Orders’’ to access your order history/status details.
• You can also click on ‘’Where Is My Order?’’ on the homepage and track your order.

We pride that we ship to more than 60 countries in the world, which you can check from our Shipping Country List on the homepage. If your country is not included in this list, you can e-mail us at info@sudaneses.com for further information.

We work with the best courier services in the world. This shipping company varies depending on the Shipping Country. Our main contracted shipping companies include: USPS, UPS, FEDEX, DHL, ARAMEX

If you were not available at the shipping address upon delivery, it will be delivered to the nearest branch, and you will be informed. Kindly contact the shipping company with your Tracking Number and reschedule your delivery or ask them to pick up at the nearest branch.

You should pick up your order from the branch within 3 days (differs based on the shipping company). Otherwise, your order will be returned to our company, sudaneses.com.

Each order is considered as a separate dispatch. Unfortunately, we can't guarantee that orders purchased on different dates will be shipped at the same time.

Creating an account on Sudaneses.com is quick and easy! Just follow these simple steps:

1. Click on the "Create Account" button on the top right corner of our website.
2. Enter your email address and choose a strong password.
3. Fill in your basic information like name, phone number, and shipping address.
4. Click on "Create Account" and you're done!

There are many benefits to having an account on Sudaneses.com:

• Faster checkout: Save your shipping and billing information for a quicker checkout experience next time.
• Order tracking: Easily track the status of your orders and view past purchases.
• Wishlists: Create wishlists for yourself or share them with loved ones for gift ideas.
• Exclusive offers: Receive special discounts and promotions available only to account holders.
• Save favorite items: Keep track of your favorite products for easy future reference.

Absolutely! You can easily update your personal information like email address, phone number, and shipping address at any time. Simply head to your account settings and make the necessary changes.

You can manage your saved addresses directly in your account settings. Add, edit, or delete addresses to ensure smooth and convenient delivery for future orders.

If you forget your password, click on the "Forgot Password" link on the login page. Enter your email address and we'll send you instructions on how to reset your password.

Please note:

Sudaneses.com endeavors to provide accurate and up-to-date information on our website. However, we cannot guarantee the complete accuracy or reliability of all information presented. We reserve the right to make changes to product descriptions, prices, and availability at any time without prior notice.

Product images:While we strive to represent products accurately, images may differ slightly from the actual product due to factors like lighting or screen resolution.

User content:Our website may provide user-generated content such as reviews or comments. These views do not necessarily reflect the opinions or beliefs of Sudaneses.com, and we are not responsible for the accuracy or appropriateness of such content.

Third-party links:Our website may contain links to external websites. We are not responsible for the content or practices of these third-party websites and encourage you to review their privacy policies and terms of service before accessing them.

Limitation of liability:Sudaneses.com is not liable for any damages or losses arising from the use of our website or its content. This includes, but is not limited to, direct, indirect, incidental, consequential, and punitive damages.

Governing law:By using this website, you agree to be bound by the laws of the United States of America and the state of California.

Dispute resolution:Any disputes arising from or relating to the use of this website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

We recommend you carefully review this disclaimer before using our website. If you have any questions or concerns, please do not hesitate to contact us.