app-privacy-policy
Last Updated: [16-02-2024]
This Privacy Policy describes how Sudaneses.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.sudaneses.com (the Site & App) or otherwise communicate with us (collectively, the "Services"). By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
What Personal Information We Collect:
- Information We Collect Directly from You:
- Basic contact details: name, address, phone number, email.
- Order information: name, billing address, shipping address, payment confirmation, email address, phone number.
- Shopping information: items viewed, cart contents, Wishlist.
- Customer support information: information in communications with us.
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Sensitive Information.
We do not process sensitive information.
How We Use Your Personal Information:
- Providing Products and Services:
- Processing payments, fulfilling orders, notifications, account management, shipping, returns, exchanges, and reviews.
- Marketing and Advertising:
- Sending marketing communications, tailored advertising, and improving Services.
- Security and Fraud Prevention:
- Detecting and addressing fraudulent, illegal, or malicious activity. Users are responsible for account credentials' safety.
- Communicating with You:
- Providing customer support and improving Services.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your Rights and Choices:
At Sudaneses.com, we're committed to protecting your privacy and giving you control over your data. You have the following rights regarding your account information:
- Access: You can request a copy of the personal data we hold about you.
- Deletion: You can request to have your account and all associated personal data deleted at any time. This process typically takes 24-48 hours to complete, but may take longer in some cases due to legal or technical requirements.
- Correction: You can update or correct any inaccurate personal data we hold about you.
- Portability: You can request to receive your personal data in a format that allows you to transfer it to another service provider.
- Restriction of processing: You can request to limit the ways we process your personal data.
- Withdrawal of consent: You can withdraw your consent for our use of your personal data at any time.
How to Delete Your Account:
- Visit our "Contact Us" Or Delete Profile page.
- In your message, clearly state your request to delete your account and all associated personal data.
- To help us verify your identity and protect your privacy, we may ask you for some additional information, such as your email address or username.
- Once your request is verified, we will delete your account within 24-48 hours. You will receive a confirmation email once the process is complete.
Please note: We do not discriminate against users for exercising their rights. However, we may need to verify your identity before responding to requests to protect your privacy and security.
Complaints: Users with complaints can contact us .
Contact: For questions or to exercise rights, contact us Or Email: help@sudaneses.com or 1321 West Rosecrans Avenue, Gardena CA 90247, United States.